Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.

As a Server you will coordinate the service station and communicate with both front and back-of-house personnel to provide a dining experience that exceeds guest expectations. Your commitment to providing exceptional service, coupled with your extensive product knowledge, will ensure that our guests enjoy a memorable dining experience. Although primarily assigned to one of our restaurants, you will have the opportunity to support and collaborate with other outlets, broadening your knowledge and expertise within the Eataly London family.

Eataly London is home to three restaurants all focused on providing high quality Italian food:

• A traditional Italian grill restaurant – Terra.
• A classic, high quality, casual Italian – Pasta + Pizza.
• A seasonal outdoor restaurant – Aperol Spritzeria Terrazza Eataly

WHAT YOU WILL BE DOING...

• Greet guests and present them with the menu.
• Inform guests of specials, menu changes, answer questions regarding food and beverages.
• Consistently maintain outstanding knowledge of all food and beverage menu items.
• Take food and beverage orders from guests and relays to kitchen staff and bartender using a POS system.
• Prepares the bill when asked, presents, accepts payment, and provides change or credit card receipt.
  

• At least 1 year experience as a Server or Waiter in a restaurant with table service.
• Knowledgeable in food safety and allergens.
• Confident in making menu recommendations and taking accurate food and drinks orders.
• Good knowledge of Italian wine is an advantage.
• Ability to be flexible and work evenings, weekends, and bank holidays.
• Willingness to support multiple teams.
• Available for a minimum of 30 hours per week.
• Valid right to work in the UK.
• Fluent in English.
  

THE PERKS OF BEING AN ‘EATALIAN’…

• Uniform allowance.
• Tronc Scheme.
• Free meal on shift.
• Training dedicated to personal development and careers progression opportunities.
• 20% employee discount across retail, bars, and restaurants.
• "Refer a Friend" bonus scheme.
• Lifestyle and culture discounts through our benefit supplier.
• Cycle to work scheme.
• 30 days holiday allowance that increases with length of service up to a maximum of 36 days (pro-rata).
• Technology and gym benefit available.
• Healthcare cash plan scheme.
• Employee assistance program.
• And much more available through our benefits platform.