Techyon: Information Technology Recruitment Experts | Head Hunter

Techyon is the first Head Hunter specialising exclusively in the search and selection of senior professionals and managers in the Information Technology field. Our Recruitment Engineers select the best IT profiles for prestigious IT consulting firms, banks, service companies, manufacturing groups, start-ups of excellence and digital DNA companies.

About the Company: For an innovative and digital reality, which designs, manufactures and supplies a sustainable AI based technological solution for the 3D automated optical inspection of assembled printed circuit boards, our Recruitment Engineers are looking for a R&D Engineer.

Responsibilities:

• Test Planning: Collaborate with the development team to understand the project requirements, objectives, and expected outcomes. Assist in creating test plans and test cases based on the provided specifications;
• Test Execution: Execute test cases and scenarios to uncover defects, bugs, and areas of improvement. Conduct functional, usability, compatibility, and performance testing according to defined test plans;
• Bug Reporting: Identify and document software defects and other issues. Provide clear and detailed bug reports, including steps to reproduce the issue, expected results, and actual results;
• Collaborate with production to setup and run the tests for the production line;
• Understand customer requirements: Collaborate with sales, applications and service engineers to gather detailed information about customer needs and objectives for inspection solutions;
• Installation and integration: Assist service engineer with the installation, configuration, and integration of our inspection products into the client existing systems, ensuring seamless interoperability;
• Product training: Conduct training sessions and workshops for application and service engineers to educate them on the effective use and maintenance of our inspection systems, software, and tools;
• Technical support: Provide timely and efficient technical remote support to application and service engineers by troubleshooting and resolving issues related to our inspection solutions. This includes remote assistance and collaboration with internal teams for complex problems;
• Reporting: Validate and reporting the new features;
• Continuous improvement: Collaborate with the other R&D teams to provide feedback from customers, identify areas for improvement, and contribute to the enhancement of existing products and the development of new solutions;
• Documentation: Create and maintain technical documentation, including user guides, manuals, and troubleshooting guides, to assist customers in effectively utilizing our inspection products.

Must have:

• Bachelor's degree in mechatronic, software or electrical engineering
• A solid experience in the inspection industry, specifically with inspection systems or related technologies, is a plus
• Excellent problem-solving and analytical skills with the ability to think creatively and propose innovative solutions
• Strong communication and interpersonal skills to effectively interact with customers, sales teams, and internal stakeholders
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines

Location: Mendrisio